Food & Beverage Service Associate
Core
Deliver friendly and efficient food and beverage service to guests in hotel outlets (Long Bar, Tiffin Room) following standard operating procedures.
Role type
Food and Beverage Service Associate
Builds
Guest dining experiences in hotel restaurants and bars
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Menu knowledge, order taking, POS system usage, table management, cleanliness standards, upselling, guest relations
Preferred skills
Certificate or diploma in hospitality, 6+ months hands-on experience, retail or guest interaction experience, English communication
Technologies
Point of Sales (POS) system
Responsibilities
Greet and farewell guests, take orders and process payments, serve food and drinks, maintain station cleanliness, verify guest satisfaction, handle guest complaints, clear tables, perform ad-hoc duties
Seniority
Entry-level to Junior