AM - Outlet
Core
Oversee daily operations of a retail outlet, driving sales growth and ensuring exceptional customer experiences.
Role type
Assistant Manager - Outlet (Retail Operations)
Builds
Retail outlet operations for Accor Group hospitality brands
Domain
Hospitality / Retail
Deliverable
product features
Required skills
Leadership and team management, Sales acumen, Customer service, Data analysis, Inventory management, Visual merchandising, POS system proficiency, Cash handling
Preferred skills
Knowledge of Hindi/Kannada, Experience in fast-paced retail environments
Technologies
Point-of-sale (POS) systems, Retail management software
Responsibilities
Manage daily outlet operations and staff performance, Drive sales performance and revenue targets, Monitor and analyze KPIs and operational data, Manage inventory levels and visual merchandising, Ensure customer service standards and handle complaints, Prepare performance reports for senior management
Seniority
Mid-level management, hands-on operational leadership