Gouvernant(e) d’étage [EXTRA]
Core
Supervise housekeeping staff and ensure the cleanliness and quality of guest rooms and public areas in a luxury hotel setting.
Role type
Housekeeping Supervisor (Floor Manager)
Builds
Clean guest rooms and public spaces for luxury hotel clients
Domain
Hospitality / Luxury Hotel
Deliverable
product features
Required skills
Team management, quality control, inventory management, customer service, hygiene and safety compliance
Preferred skills
Organization, discretion, sense of responsibility
Technologies
None
Responsibilities
Supervise housekeeping staff, ensure room and public area cleanliness, manage inventory and lost items, handle guest requests and phone calls, forecast daily needs
Seniority
Mid-level, hands-on supervisor
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