Department Manager
Core
Lead a store department to drive sales, optimize operations, and deliver an inclusive customer experience while managing team performance and visual merchandising standards.
Role type
Department Manager (Retail Operations)
Builds
Store sales performance, customer loyalty engagement, and operational efficiency for H&M retail locations.
Domain
Retail / Fashion / Consumer Goods
Deliverable
product features
Required skills
Team leadership, sales analysis, budget management, visual merchandising, recruitment, performance management, operational planning, cost control, customer service management.
Preferred skills
Fashion trend awareness, data analytics, stakeholder collaboration, sustainability initiative implementation.
Responsibilities
Establish and analyze sales and budget goals to optimize results; manage department staffing, recruitment, and performance evaluations; ensure visual merchandising and store presentation standards; oversee daily store operations including opening/closing and stock management; drive customer loyalty app adoption and sustainability initiatives; maintain cost-efficient departmental operations.
Seniority
Mid-level, hands-on IC