T&DS - Salesforce Functional Analyst
Core
Connects with Business team to understand requirements and translate them into technical and functional solutions using Salesforce technology.
Role type
Salesforce Functional Analyst
Builds
Salesforce CRM applications and integrations
Domain
Professional Services / CRM / Cloud Computing
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce platform expertise, requirement analysis, system configuration, test campaign management, application documentation, vendor task integration, handover to operations
Preferred skills
Master's degree, Agile methodology knowledge, SQL, Power BI
Technologies
Salesforce CRM, SQL, Power BI
Responsibilities
Act as a Salesforce technical expert within the Business team, ensure software applications meet technical and functional requirements, ensure compliance with application standards, ensure level 3 support and corrective maintenance, execute and manage test campaigns, support Business team in UAT, write application documentation, influence decision-making with domain expertise, lead application project deployment, collect and document functional requirements, transform requirements into solutions with third parties, propose improvement ideas, manage integration of vendor tasks, ensure handover to operation team
Seniority
Mid-level, hands-on IC
