IT Project Manager (m/w/d)
Core
Strategic advisor and process improvement specialist driving operational excellence, compliance, and decision-making support for stakeholders and senior management.
Role type
Senior IT Project Manager / Operational Strategy Lead
Builds
Process and policy improvements, management reporting, and operational optimization initiatives
Domain
IT Operations / Digital Transformation / AI-augmented services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Strategic advisory, process optimization, compliance governance, stakeholder engagement, analytical problem-solving, decision-making, project delivery management, Microsoft Office proficiency
Preferred skills
Gen-AI/Agentic-AI project experience, senior-level presentation skills, cross-functional collaboration
Technologies
Microsoft Office suite
Responsibilities
Provide independent analysis and trend insights to support informed decision-making; Identify operational bottlenecks and translate findings into process and policy improvements; Collaborate with teams to optimize ways of working and address business challenges; Advise business units and senior management on operational and strategic matters; Ensure high standards of quality, governance, and compliance across activities.
Seniority
Senior, hands-on IC with strategic advisory scope
Full job description
In this role, I acted as a trusted advisor and sparring partner for stakeholders, providing independent insights and driving continuous improvement across processes, policies, and operational activities. I worked closely with teams to identify challenges, ensure compliance, and support effective decision-making at all organizational levels.
Key responsibilities included:
• Serving as a strategic sparring partner for stakeholders and subject matter experts with deep domain knowledge
• Providing independent analysis, trend insights, and management reporting to support informed decision-making
• Identifying operational bottlenecks and translating findings into process and policy improvements
• Collaborating closely with TM teams to understand business challenges and optimize ways of working
• Maintaining a proactive, hands-on approach with a strong focus on quality, governance, and compliance
• Advising colleagues, business units, and senior management on operational and strategic matters
This role required strong analytical capabilities, stakeholder management skills, and the ability to bridge business needs with practical process improvements while ensuring high standards of quality and compliance.
Your Profile
• Bachelor’s degree with 10–15 years of experience, or Master’s degree with 5–10 years of experience.
• Experience with Gen-AI/Agentic-AI projects and delivery.
• Proven ability to engage stakeholders across departments.
• Good presentation skills up to senior management level.
• Strong decision-making skills and independent judgment.
• Excellent communication skills in English, both written and verbal.
• Proactive, hands-on, and quality-focused with high degree of flexibility
• High proficiency with Microsoft Office software suite for documenting, reporting and presenting.
All our positions are open to both women and men and are, of course, open to people with disabilities.
Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution.
With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce the most demanding and stimulating environment in which to transform and develop their skills, learning about new AI-based roles and building their future employability.
Through its Symbiotic Academy the group offers a unique hub for training, practical application and exchange where everyone can experiment, learn, and progress in the fields of artificial intelligence and data.
In accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace, Everience is making the augmented employee the driving force of a “symbiotic age”, where AI enhances talents and opens up new career opportunities.
