Junior SAP Support Specialist (Ariba and Concur)
Core
Provide functional support for SAP Ariba and SAP Concur applications by handling incidents, service requests, and user inquiries to ensure timely resolution and high user satisfaction.
Role type
Junior SAP Support Specialist
Builds
Support services for SAP Ariba and SAP Concur solutions
Domain
Financial and banking sector IT support
Deliverable
client delivery
Required skills
Functional support for SAP Ariba and SAP Concur, incident and service request handling, troubleshooting, root cause analysis, knowledge management, documentation
Preferred skills
Basic understanding of SAP solutions, experience with AI tools for productivity and automation
Technologies
SAP Ariba, SAP Concur, ticketing systems, AI tools
Responsibilities
Handle incidents and service requests through the ticketing system, investigate and resolve application issues, collaborate with client stakeholders to ensure service continuity, maintain support documentation and knowledge articles
Seniority
Junior, entry-level with onboarding provided
