Insight Department Manager
Core
Lead the delivery of a portfolio of home-based user studies, managing study design, execution, logistics, and data analysis to inform product development for external stakeholders.
Role type
Senior management lead for user research and clinical trials
Builds
Home-based user studies and research insights
Domain
Life sciences / Clinical research / Consumer testing
Deliverable
client delivery
Required skills
Study design and protocol development, participant recruitment, electronic informed consent, logistics management, qualitative and quantitative data analysis, regulatory compliance (GCP), cross-functional collaboration, team leadership and mentoring, process development, vendor management
Preferred skills
Professional writing, IT literacy, Microsoft Office proficiency, problem-solving, time management
Technologies
Electronic informed consent systems, Microsoft Office (Excel, Word)
Responsibilities
Lead the Insight Department in the design and execution of home-based user studies; Develop and manage study protocols and participant recruitment; Oversee logistics for home-based testing including scheduling and product delivery; Analyze qualitative and quantitative data to generate insights; Ensure compliance with regulations and ethical guidelines; Lead, mentor, and support department team members; Partner with the Project Manager to prioritize research activities and address service delivery bottlenecks.
Seniority
Senior, hands-on management lead
