Trading Application Support
Core
Provide front-to-back production support for the global commodities in-house platform, ensuring critical functionality for pricing, risk management, settlements, and regulatory reporting.
Role type
Senior IT Application Support Analyst (Commodities Trading)
Builds
Production stability and operational continuity for the CIT trading platform
Domain
Financial Services / Commodities Trading
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
SQL, Python, Windows infrastructure management, PowerShell scripting, incident management, release management, system monitoring, cross-functional communication
Preferred skills
Commodities/PNL/Pricing domain knowledge, relational database expertise
Responsibilities
Proactively monitor the system, configure the system, analyze and resolve production support technical and functional issues, field questions from traders and risk managers, log incidents, advise the core development team of necessary bug fixes, participate in first-line support rota including overnight batch resolution, manage releases
Seniority
Mid-Senior, hands-on IC