Barranquilla | Bilingual Customer Service Specialist I CT
Core
Handle customer interactions via phone, chat, or email to resolve inquiries and provide support for clients of global brands.
Role type
Customer Service Representative
Builds
Customer support experiences for iconic global brands
Domain
Customer Service / BPO
Deliverable
client delivery
Required skills
English (B2+), problem-solving, data handling accuracy, CRM navigation, multitasking
Responsibilities
Handle inbound and outbound communications, take ownership of customer issues until resolution, document interactions accurately, escalate complex cases, maintain confidentiality
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