Field Service Engineer
Core
Install, maintain, and provide technical support for machinery to ensure optimal performance and customer satisfaction in food processing environments.
Role type
Field Service Engineer (Mechanical/Electrical)
Builds
Food processing machinery and equipment
Domain
Food & Beverage / Industrial Automation
Deliverable
physical/clinical work
Required skills
mechanical and electrical diagnostics, preventive maintenance, component installation/removal, technical manual interpretation, customer orientation, safety compliance
Preferred skills
SEC A or B certification, additional languages beyond basic English
Technologies
industrial machinery components (shafts, motors, conveyors, bearings)
Responsibilities
Install and commission machinery per client requirements; diagnose and resolve mechanical, electrical, or performance issues on-site; perform preventive and seasonal maintenance; disassemble and install components; support equipment updates and tests with R&D; communicate field feedback to improve procedures; identify and relay follow-up opportunities to sales; maintain company tools; train junior technicians and customers; escalate customer concerns professionally.
Seniority
Mid-level, hands-on IC
