Cliente Mistério | Candidatura Espontânea
Based in Portugal
Core
Anonymous customer visits to evaluate service quality, environment, and staff performance across various industries.
Role type
Mystery Shopper / Customer Experience Auditor
Builds
Detailed audit reports and evidence documentation for clients in sectors like hospitality, retail, banking, and telecom.
Domain
Customer Experience / Quality Assurance
Deliverable
dashboards & analysis
Required skills
Observation, written communication, impartiality, time management, detail orientation
Preferred skills
Prior experience in service evaluations
Technologies
Smartphone, computer with internet access