IT Consultant M365 Collaboration & Infrastructure Applications - CTBC
Core
Service Owner for Microsoft 365 collaboration and infrastructure applications, ensuring stable, secure, and cost-efficient operation while driving automation and standardization.
Role type
Senior IT Consultant (M365 Collaboration & Infrastructure)
Builds
End-to-end service ownership for M365 collaboration applications (SharePoint Online, Power Apps, Power Automate) and internally developed infrastructure tools.
Domain
Enterprise IT, Cloud Service Management, Microsoft 365 Ecosystem
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
M365 collaboration services expertise, cloud service management, workflow automation, low-code/no-code solutions, ITIL service management processes, external service provider coordination, architectural understanding of M365 integrations, business requirement translation
Preferred skills
Experience with custom or internally developed applications, strong communication and consulting skills, analytical mindset focused on efficiency and modernization
Technologies
SharePoint Online, Teams, Power Apps, Power Automate, Microsoft 365
Responsibilities
Define, maintain, and evolve the collaboration landscape; coordinate and steer external service providers across L1, L2, and partially L3 operations; manage incidents, problems, and changes; act as trusted advisor to business stakeholders; maintain governance, security, documentation, and compliance; evaluate new M365 features for integration.
Seniority
Senior, hands-on IC
