Omni-Channel Analytics Manager, Europe
Core
Drive data-led decision-making across retail, e-commerce, and marketplace channels to optimize sales, customer experience, and inventory efficiency.
Role type
Senior Manager, Omni-Channel Analytics
Builds
Customer models, performance dashboards, and strategic insights for marketing and merchandising
Domain
Retail & eCommerce (Apparel)
Deliverable
dashboards & analysis
Required skills
Sales planning and analytics, Product management, Data analysis (Excel, SQL, PowerBI, MicroStrategy), Customer journey mapping, KPI definition, Cross-functional collaboration
Preferred skills
Master's degree, Data Science/Advanced Analytics experience, Industry trend analysis
Technologies
Excel, SQL, PowerBI, MicroStrategy
Responsibilities
Monitor and analyze performance across stores, e-commerce, and marketplace channels; Develop and track key KPIs (sales, conversion, traffic, AOV, sell-through, margin); Analyze and build end-to-end customer journeys across online and offline touchpoints; Create customer segments based on behavior, value, and channel interactions; Provide weekly/monthly executive summaries and performance reporting; Develop and refine dashboards to provide visibility into online & offline performance
Seniority
Senior, hands-on IC with strategic leadership