Oracle Database and Application Support
Core
Provide application and database support for on-premises and cloud-based Oracle systems for public sector customers.
Role type
Oracle Database and Application Support Analyst
Builds
Maintains and upgrades Oracle database environments and Apache Tomcat-based web applications for public sector clients.
Domain
Public Sector IT / Oracle Database & Middleware
Deliverable
client delivery
Required skills
Oracle Database Management, Solaris/Linux/Windows Server administration, Apache Tomcat deployment, Oracle performance tools (STATSPACK, OCI Analytics), ITSM processes (ServiceNow, Ivanti), customer communication
Preferred skills
Apache Web Server configuration, Unix shell scripting, Ansible automation, scripted backup/recovery, Microsoft IIS configuration, network architecture, Oracle Certification
Technologies
Oracle Database, Solaris, Linux, Windows Server, Apache Tomcat, ServiceNow, Ivanti, Ansible, STATSPACK, OCI Analytics, Microsoft IIS
Responsibilities
Apply software updates and perform technology upgrades, install and maintain software, troubleshoot database performance and backup issues, review metrics to address potential concerns, collaborate with IT support teams (Networks, UNIX, Cloud Ops), identify automation opportunities to improve customer outcomes
Seniority
Individual Contributor, Analyst level