SAP Service Manager
Core
Manage SAP Functional Support Projects and RUN activities for a banking client, ensuring operational efficiency and value delivery.
Role type
Senior Service Delivery Manager (SAP)
Builds
Operational stability and continuous improvement for SAP environments
Domain
Banking / IT Service Management (ITIL)
Deliverable
client delivery
Required skills
SAP Functional Support, ITIL processes, stakeholder management, contract management, KPI tracking, financial management, innovation driving
Preferred skills
French language proficiency, travel to France
Technologies
SAP
Responsibilities
Represent project in Steering meetings, manage contract conditions, drive innovation and value adds, ensure day-to-day operations efficiency, manage KPIs and financials for fixed price contracts
Seniority
Senior, 10-14 years experience
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