Cloud AppOps
Core
Perform operational duties for application servers, databases, and batch jobs in a high-availability cloud environment, resolving incidents and monitoring performance.
Role type
Cloud Application Operations Engineer (L2/L3 Support)
Builds
Maintains stability and performance of cloud-hosted applications and data pipelines.
Domain
Cloud infrastructure and application support
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Cloud hosting administration, performance tuning, incident resolution, database management (SQL Server, Oracle, MySQL), Unix/Linux/Windows administration, Tomcat, SSH, basic scripting, ETL process understanding, application debugging, fault detection, SLA management
Preferred skills
Knowledge of complex process and data flow, application security compliance best practices
Technologies
AWS, GCP, Tomcat, SQL Server, Oracle, MySQL, Unix, Linux, Windows, SSH
Responsibilities
Monitor server performance, memory, CPU, and file systems; resolve operational issues like batch failures and network errors; review and resolve client support tickets under SLAs; produce daily production status metric reports; provide on-call support during non-prime hours
Seniority
Mid-level, hands-on IC
