Conseiller Support F/H
Core
Handle incoming/outgoing calls and chats for individual and professional clients, qualify requests, and provide tailored responses.
Role type
Customer support agent (call center/chat)
Builds
Customer support interactions for insurance and general client relations
Domain
Insurance / Customer Service
Deliverable
client delivery
Required skills
telephone communication, client relations, office software proficiency, written communication
Preferred skills
insurance domain knowledge, customer relations experience
Responsibilities
Answer incoming and outgoing calls, manage chat support, qualify and formalize client requests
Seniority
Entry-level / Junior
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