Technicien Support de Proximité H/F - Montpellier
Core
On-site IT technician responsible for organizing, diagnosing, and resolving hardware/software issues for end-users across multiple sites in the Montpellier region.
Role type
On-site IT Support Technician
Builds
IT support services for enterprise clients
Domain
IT Support / Helpdesk
Deliverable
product features
Required skills
Hardware troubleshooting, Windows environment management, Office 365 administration, ticket management, inventory management, driver's license
Preferred skills
Technical versatility, business acumen, customer service orientation
Technologies
Windows, Office 365
Responsibilities
Organize and execute on-site maintenance interventions, diagnose and test hardware/software issues, install and configure software/hardware, transport equipment to user locations, manage IT asset inventory and stock, update asset tracking lists, provide user support and advice, validate user acceptance of fixes, log interventions in management tools, track ticket status and deadlines.
Seniority
Mid-level, hands-on IC