ACCOUNT PAYABLE REPRESENTATIVE RBS
Core
Manage daily accounting activities with a primary focus on Accounts Receivable and customer service, including payment processing, billing, and collections.
Role type
Accounts Receivable Representative
Builds
Customer payment applications and billing records
Domain
Professional services / Inspection and verification
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Accounts Receivable processing, payment application, customer inquiry resolution, collections management, billing processing, MS Excel (intermediate)
Preferred skills
Call center experience, customer service experience, finance/accounting experience, account management experience
Responsibilities
Assist with credit card payment processing and troubleshoot online payment issues, coordinate application of unapplied payments with corporate AP/AR groups, settle outstanding payments on customer accounts, follow up on customer inquiries regarding payments and billing, manage incoming customer calls and emails, respond to customer questions and concerns, assist with collections management to minimize outstanding receivables, ensure quality and confidentiality of customer information, comply with internal standards and SGS procedures, participate in operational improvement activities
Seniority
Junior to Mid-level, hands-on IC