Systems Deployment Specialist
Core
Perform installation, upgrade, enhancement, relocation, and migration of products and components for clients in specific environments, providing remote support and root cause analysis.
Role type
Systems Deployment Specialist (Level 2 Support)
Builds
Client environments (hardware and software) for healthcare organizations
Domain
Healthcare technology / IT Operations
Required skills
Solaris, Unix, Linux, Windows environments, Azure DevOps, Oracle, MS SQL databases, root cause analysis, documentation management, inventory data integrity
Preferred skills
bilingualism (French/English), adaptability, stress tolerance, collaboration
Technologies
Solaris, Unix, Linux, Windows, Azure DevOps, Oracle, MS SQL
Responsibilities
Perform installation, upgrade, enhancement, relocation, and migration activities; Support clients in problem resolution through root cause analysis; Process customer requests using support tools; Communicate directly with clients as central point of contact; Provide internal Level 2 support for operational and equipment software; Advise clients on latest products and system operations; Produce and maintain team procedure documentation; Update client inventory information.
Seniority
Junior to Mid-level (1–3 years experience)