Assistant Manager Operations
Core
Manage operations, customer communication, audit scheduling, and portal management for sustainable supply chain assurance services.
Role type
Assistant Manager Operations (Supply Chain Assurance)
Builds
Audit programs and compliance reports for clients in food, consumer products, healthcare, and cosmetics industries.
Domain
Supply chain assurance and inspection services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Operations management, team supervision, audit program portal management, KPI reporting, budget and revenue closure, freelance auditor management, travel planning, expense processing, CRM usage, Microsoft Office proficiency, English proficiency
Preferred skills
Experience in CB (Certification Body) companies
Technologies
amfori BSCI, SEDEX, Worldly, RBA, internal audit portals, CRM
Responsibilities
Manage operations and customer communication; Ensure TAT for activities; Complete ethics monitoring and reporting; Prepare monthly KPI reports; Monitor and support coordinators; Manage audit tracker and engage freelance auditors; Manage auditor travel planning; Process audit team expenses and freelancer bills; Support GM with budget and revenue closure.
Seniority
Mid-level, hands-on IC