Support Manager (H/F)
Core
Manage multi-site laboratory operations and support the Head of Pole in a clinical diagnostics environment.
Role type
Senior operational manager (clinical laboratory)
Builds
Operational efficiency and quality compliance across multiple lab sites
Domain
Healthcare / Clinical Diagnostics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Laboratory operations management, team coordination, scheduling, payroll administration, quality assurance protocols, technical lab work (pre-analytical), project optimization, audit participation
Preferred skills
Certification in phlebotomy, experience in medical biology laboratories
Technologies
Laboratory information systems, scheduling tools
Responsibilities
Conduct regular on-site visits to monitor operations, coordinate team activities and manage scheduling, supervise staff credentials and quality procedures, co-lead team meetings, perform technical lab tasks (reception, sample collection, pre-analytical) for at least 50% of the time, manage quality indicators and internal/external audits, lead organizational optimization projects
Seniority
Mid-Senior, hands-on IC
