Spa Receptionist
Core
Front-desk specialist for a resort spa, managing guest check-ins/out, service scheduling, and retail sales.
Role type
Spa Receptionist
Builds
Spa service appointments and retail transactions
Domain
Hospitality / Wellness
Deliverable
product features
Required skills
Guest service, cash handling, appointment scheduling, retail sales, telephone etiquette, computer proficiency, conflict resolution
Preferred skills
Knowledge of facility amenities, ability to recommend treatments
Technologies
Cash register, adding machine, multi-line telephone, credit card machine, computer
Responsibilities
Greet and check guests in/out, schedule spa services, process cash and card transactions, handle guest inquiries and complaints, manage retail inventory and sales, maintain facility bank security
Seniority
Entry-level, individual contributor
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