Failure Analysis Engineer
Core
Investigate product and component failures, identify root causes, replicate reported failures on returned defective products, and communicate findings to engineering and manufacturing teams to impact product reliability and quality.
Role type
Failure Analysis Engineer
Builds
Debug and repair operations for networking equipment, ensuring quality alerts and ECOs are implemented across service depot inventory.
Domain
Networking hardware manufacturing and reliability engineering
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Root cause failure analysis, PCBA manufacturing knowledge, electro-mechanical assembly processes, contract manufacturer management, test plan development, equipment budget management, data trend analysis, cross-functional collaboration
Preferred skills
Experience in high-tech networking equipment manufacturing, service and repair operations, ERP systems understanding, supply chain concepts
Technologies
Arista Support case management systems, ERP systems
Responsibilities
Analyze RMA and repair data to identify trends and raise quality alerts; Oversee operational performance of contract manufacturers; Collaborate with engineering teams to debug specific field RMAs; Review and approve Failure Analysis results; Drive learnings from RMA/FA back into manufacturing and engineering teams; Oversee the setup of new products into Failure Analysis operations; Manage debug and repair backlog; Maintain test plans and tooling for repair flow; Provide input for vendor Scorecard and Quality Business Review.
Seniority
Mid-level, hands-on IC
