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Senior Consultant - IT Operating Model & Processes

Milano, Lombardia, it💼 Full-time🗓 2026-05-20 → 2026-09-26

Core

Define IT Target Operating Models (including GenAI/AI), review IT processes, and govern complex transformation programs.

Role type

Senior IC management consultant (IT strategy & operations)

Builds

IT operating models, process frameworks, and governance structures for enterprise transformation

Domain

Management consulting / IT strategy / Enterprise Architecture

Deliverable

product features

Required skills

IT Target Operating Model design, IT process design (Demand, Project, ITSM), IT Organizational Model design, IT Governance frameworks (ITIL, COBIT), Performance management modeling

Preferred skills

GenAI/AI integration in operating models, French language proficiency

Technologies

ITIL, COBIT

Responsibilities

Design IT Target Operating Models including GenAI/AI components, Review and optimize IT processes, Define IT organizational models and roles, Apply IT Governance frameworks, Contribute to practice growth through workshops and market analysis

Seniority

Senior, hands-on IC

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