Senior Consultant - IT Operating Model & Processes
Core
Define IT Target Operating Models (including GenAI/AI), review IT processes, and govern complex transformation programs.
Role type
Senior IC management consultant (IT strategy & operations)
Builds
IT operating models, process frameworks, and governance structures for enterprise transformation
Domain
Management consulting / IT strategy / Enterprise Architecture
Deliverable
product features
Required skills
IT Target Operating Model design, IT process design (Demand, Project, ITSM), IT Organizational Model design, IT Governance frameworks (ITIL, COBIT), Performance management modeling
Preferred skills
GenAI/AI integration in operating models, French language proficiency
Technologies
ITIL, COBIT
Responsibilities
Design IT Target Operating Models including GenAI/AI components, Review and optimize IT processes, Define IT organizational models and roles, Apply IT Governance frameworks, Contribute to practice growth through workshops and market analysis
Seniority
Senior, hands-on IC