Field Supervisor
Core
Lead and supervise field-based security crews (protectors) to ensure safety, quality, and customer service while managing daily operations and team development.
Role type
Field Supervisor (Security Services)
Builds
Field security operations and customer service delivery
Domain
Security services / Traffic control / Public safety
Deliverable
client delivery
Required skills
Team leadership, safety enforcement, customer relationship management, scheduling, payroll/timekeeping administration, training facilitation, work zone setup expertise, vehicle inspection
Preferred skills
Business degree, ATSSA certification, subject matter expertise in work zone design
Technologies
Microsoft Office, Customer Relationship Management (CRM) systems
Responsibilities
Direct leadership of 40+ field protectors, enforce safe work practices, coach and develop team members, manage daily schedules and employee issues, perform job site and vehicle inspections, develop customer relationships, facilitate training programs
Seniority
Mid-level Supervisor
