Service Supervisor - Commercial
Core
Oversee daily scheduling and operations for commercial door, docking, and security service technicians to ensure efficiency, profitability, and customer satisfaction.
Role type
Service Supervisor (Commercial Operations)
Builds
Commercial door, docking, and security service solutions
Domain
Commercial/Industrial door and security systems
Required skills
Leadership, scheduling, problem-solving, customer service, Microsoft Office, mechanical aptitude, valid driver's license
Preferred skills
Bachelor's degree, previous management experience
Responsibilities
Schedule service jobs, monitor technician schedules in real-time, track job completion, process billing paperwork, conduct employee performance reviews, establish department goals
Seniority
Mid-level, hands-on management