Filiaal Manager (m/v/d)
Core
End-to-end operational management of a delivery hub, ensuring smooth coordination between pickers and riders to deliver products to customers.
Role type
Hub Manager (Operations)
Builds
Last-mile delivery operations for a grocery delivery platform
Domain
Logistics / Grocery Delivery
Deliverable
product features
Required skills
Team leadership, shift scheduling, inventory management, process optimization, staff training, customer experience management
Preferred skills
Experience in retail, logistics, or hospitality management
Technologies
None stated
Responsibilities
Lead 3-5 shift leads and support them in managing riders and pickers; manage product assortment and ordering; coordinate the delivery process between pickers and riders; hire and train new employees; create schedules for riders, pickers, and shift leads; ensure a positive customer experience; maintain an inspiring and motivating workplace.
Seniority
Mid-level, hands-on IC