Teams Telephony – Operations Automation & AI Engineer
Core
Design and develop GenAI-based operational solutions, Azure integration services, and automation workflows to support Microsoft Teams services.
Role type
Senior IC automation and AI engineer (Microsoft Teams)
Builds
Intelligent assistants, workflow orchestration, and automation use cases for enterprise operations
Domain
Enterprise IT operations, Microsoft 365, Generative AI
Deliverable
production ML models | product features | infrastructure
Required skills
Azure Functions, Azure Relay, Power Automate, REST API development, Generative AI (RAG, LLMs, embeddings), vector search, C#, troubleshooting Microsoft Teams services, Log Analytics
Preferred skills
Azure AI Services, Logic Apps, Key Vault, backend service development, AI orchestration frameworks
Technologies
Microsoft Azure, Microsoft 365, C#, Power Automate, Azure Functions, Azure Relay, Log Analytics, REST APIs, LLMs, RAG
Responsibilities
Develop and maintain automation workflows using Power Automate; design Azure-based integration solutions; provide operational engineering support for Microsoft Teams services; monitor application health and troubleshoot production issues; maintain technical documentation and runbooks; collaborate with global teams to identify automation opportunities.
Seniority
Mid-to-Senior, hands-on IC