Support CODEP
Core
Providing functional and technical support for CODEP and RTM-GCB tools, handling user tickets, and assisting users in tool adoption.
Role type
Support Engineer (Application Tools)
Builds
User support for automotive IT tools
Domain
Automotive IT / Software Support
Deliverable
client delivery
Required skills
User ticket analysis and diagnosis, Incident management, User documentation creation, Cross-functional collaboration, Reporting
Preferred skills
Knowledge of STELLANTIS tools, Understanding of application environments
Technologies
CODEP, RTM-GCB
Responsibilities
Analyze, diagnose, and resolve user tickets; Assist users in tool adoption; Manage incidents and track anomalies; Create user guides and procedures; Report on activities and issues; Collaborate with business and IT teams.
Seniority
Mid-level, hands-on IC
Sourced via smartrecruiters · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.