Senior ServiceNow Technical Consultant
Core
Design, configure, and implement ServiceNow IRM/GRC solutions to translate risk, compliance, and audit requirements into scalable platform designs.
Role type
Senior ServiceNow Technical Consultant (GRC/Risk & Compliance)
Builds
ServiceNow IRM applications, workflows, data models, portals, and integrations for Risk Management, Policy & Compliance, Audit, and Third-Party Risk.
Domain
GRC, Risk Management, Regulatory Compliance, Financial Services, Public Sector
Required skills
ServiceNow platform configuration, ServiceNow IRM/GRC implementation, GRC concepts (Risk lifecycle, Control frameworks, Audit management), Flow Designer, Business Rules, Client Scripts, UI Policies, ACLs, integrations, regulatory program implementation (DORA, NIS2, ISO 27001, SOX, GDPR)
Preferred skills
ServiceNow Certified Implementation Specialist – Risk and Compliance (CIS-RC), Third-Party Risk Management, ServiceNow SecOps/CMDB/APM/SAM/HAM/ITSM context, Performance Analytics, mentoring
Technologies
ServiceNow, Flow Designer, Business Rules, Client Scripts, UI Policies, ACLs, Performance Analytics
Responsibilities
Lead IRM implementation workstreams, facilitate technical workshops with stakeholders, design scalable data models, configure applications and integrations, advise on best practices, review user stories and technical deliverables, coach junior consultants
Seniority
Senior, hands-on IC with mentoring responsibilities