Vendor Experience Manager
Core
Own the end-to-end vendor onboarding experience and manage device management for the platform to ensure seamless performance for partners.
Role type
Senior IC vendor experience manager
Builds
Vendor onboarding flows, device management systems, and service functions for pre-live, live, and post-delivery stages
Domain
Food delivery / Local delivery platform
Deliverable
product features
Required skills
process improvement, data analysis, stakeholder management, project delivery, performance optimization
Preferred skills
SQL, Tableau, Google Datastudio, Excel
Technologies
SQL, Tableau, Google Datastudio, Excel
Responsibilities
Manage and improve vendor device management for the platform; oversee performance analysis and process optimization; implement service functions to address vendor pain points; collaborate on feedback analysis to enhance vendor experience; work with product rollout teams for seamless new product launches; monitor factors impacting vendor satisfaction.
Seniority
Senior, hands-on IC