RESPONSABLE DRIVE (H/F) - CDD
Core
Manage the operational side of the Drive (online grocery pickup) department, including team leadership, order processing, and customer service.
Role type
Drive Department Manager
Builds
Online grocery pickup service for Intermarché customers
Domain
Retail / Grocery
Deliverable
product features | dashboards & analysis
Required skills
Team management, order fulfillment, customer service, sales analysis, inventory control, e-commerce offer consistency
Preferred skills
Commercial background, ability to build client trust
Technologies
None stated
Responsibilities
Plan, train, organize, supervise, and animate the team; manage order intake, preparation, and delivery; ensure quality of customer reception and handle complaints; monitor sales figures, stockout rates, and preparation times; ensure product availability and e-commerce offer consistency
Seniority
Mid-level, hands-on IC