Iloilo Support Roles - Training / Workforce / Operations / HR (Executive, Team Leader and/or Manager)
Core
Manage team performance, provide coaching and feedback, perform administrative tasks, and lead teams to achieve metric goals in Operations, Training, Workforce, or HR.
Role type
Operations/Training/Workforce/HR Team Leader or Manager
Builds
Operational support services for clients in Travel, Healthcare, Insurance, or Financial Account domains
Domain
Intelligent operations and transformation
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
problem solving, decision making, analytical skills, team management, coaching, constructive feedback, administrative task execution, metric goal achievement
Preferred skills
experience in Travel, Healthcare, Insurance, or Financial Account industries
Technologies
AI-powered platforms and analytics
Responsibilities
Manage team performance, provide effective coaching and constructive feedback to subordinates, perform administrative tasks for operational support, lead teams to achieve metric goals and complete monthly deliverables
Seniority
Manager, hands-on IC
