Customer Specialist – Iloilo City Site (Fresher)
Core
Provide customer support and solutions for Insurance and Travel accounts via onsite communication.
Role type
Customer Support Specialist (Entry Level)
Builds
Customer support interactions for Insurance and Travel clients
Domain
Insurance and Travel
Deliverable
client delivery
Required skills
Active listening, empathy, professional communication, process adherence
Preferred skills
BPO experience (6 months+ for Travel), High School or Senior High School graduation
Technologies
None stated
Responsibilities
Communicate with customers professionally, listen to customer needs, provide solutions per process guidelines
Seniority
Entry-level / Fresher
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