Specialist, Process Improvement
Core
Lead initiatives to optimize business processes, enhance operational efficiency, and drive a culture of continuous improvement for Customer Group teams.
Role type
Senior IC process improvement specialist (Lean Six Sigma)
Builds
Data-driven solutions, standardized processes, and advanced reporting dashboards for regional and global operations.
Domain
Financial services / Trading / Operational Excellence
Required skills
Lean Six Sigma, Project Management, Data Analytics, Advanced Excel, Stakeholder Engagement, Change Management, Strategic Thinking, Process Modeling, Resource Management, Progress Monitoring
Preferred skills
None stated
Technologies
Excel
Responsibilities
Develop innovative, data-driven solutions applying cost-benefit analysis; Design, implement, and govern new processes across functions; Build and maintain advanced dashboards and models for reporting; Lead identification of operational gaps and drive process innovation; Coordinate regional and site-level projects focused on quality, service improvements, and capability building; Estimate work efforts, define milestones, and allocate resources; Track project progress and manage dependencies; Work with business leaders to remove obstacles and manage escalations; Champion continuous improvement initiatives aligned with Lean Six Sigma principles.
Seniority
Mid-level, hands-on IC (2 years experience required)