Stagiaire PFE – Data Analyst / Reporting IT (ServiceNow & Support)

Inetum

Casablanca, Casablanca-Settat, ma💼 Full-time🗓 2026-03-26 → 2026-09-25

Core

Extract data from IT support ticket databases to improve visibility, analysis quality, and process automation.

Role type

Intern Data Analyst (IT Support Reporting)

Builds

Data reports and dashboards for IT support teams

Domain

IT Service Management (ITSM)

Deliverable

dashboards & analysis

Required skills

Data extraction, data cleaning, data structuring, data analysis, reporting, dashboard creation, process automation

Preferred skills

Excel, reporting tools, logical thinking, initiative

Technologies

ServiceNow, Excel

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About Inetum

IT Services and IT Consulting21904St.-Ouen, Île-de-France, FRFounded 1970

Inetum is a European leader in digital services. Inetum’s team of 26,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good. Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.2 billion euros in 2025. 🏅 Top Employe