HÔTE/HOTESSE D'ACCUEIL & CAISSE CDI
Core
Front-of-house reception and cashier role serving customers at the store entrance and checkout point.
Role type
Customer service representative / Cashier
Builds
Customer service interactions and transaction processing
Domain
Retail / Grocery
Deliverable
product features
Required skills
Customer greeting, information provision, transaction processing, phone handling, product exchange management, service rental operations, visual display management
Preferred skills
Multitasking, team collaboration, oral communication, organization, attention to detail
Responsibilities
Greet, inform, and direct customers; manage inquiries at the reception stand; process refunds and product exchanges; handle service operations (e.g., gas station rentals); answer phone calls; manage customer information displays; perform cashier duties at the reception point; switch between reception and cashier tasks as needed