Business Analyst - Expert Paiements
Core
Design, develop, manage, harmonize, and phase out commercial products, services, processes, and channels for Retail, Private, and Wholesale Banking clients to ensure reliable payment experiences.
Role type
Senior Business Analyst (Payments)
Builds
Payment products, services, and processes for banking clients
Domain
Banking / Payments
Deliverable
product features
Required skills
Data analysis, stakeholder management, client journey strategy, process optimization, regulatory compliance, product lifecycle management, incident resolution, market trend analysis
Preferred skills
Knowledge of payment industry, digital transformation, IoT, AI
Technologies
Agile frameworks, data measurement tools
Responsibilities
Prioritize tasks in sprint events, conduct data analysis and interviews to validate improvements, optimize client-centric processes, define and implement client journey strategy, manage stakeholders and formulate product policies, monitor client satisfaction and process quality, resolve client complaints, develop new tracking techniques and standards, share knowledge externally
Seniority
Senior, hands-on IC
