Operations Engineer - Modern Workplace Support
Core
Managing and supporting Microsoft Modern Workplace environments, including device configuration, M365 administration, and endpoint security for client-facing operations.
Role type
Operations Engineer (Endpoint Management)
Builds
Managed Windows 10/11 environments and Microsoft 365 services
Domain
IT Operations / Modern Workplace / Cloud Identity
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Microsoft Intune, Windows 10/11 device management, Microsoft 365 administration, Azure AD (Entra ID), AD DS, Mobile Device Management (iOS/Android/macOS), Multi-Factor Authentication (MFA), Change Request management, troubleshooting
Preferred skills
Configuration Manager, Citrix, Cloud Monitoring Toolsets, MacOS patching, AZ-900, MS-900, MD-102 certifications
Technologies
Microsoft Intune, Windows 10/11, Microsoft 365, Azure AD, Entra ID, AD DS, iOS, Android, macOS, Citrix
Responsibilities
Support technical aspects of device configuration, Administer Microsoft 365 services and configurations, Perform validation testing and troubleshooting, Diagnose incidents and implement changes, Create and maintain application packages, Contribute to defining standards for processes and technologies
Seniority
Junior to Mid-level, hands-on IC
