Endpoint Management Engineer
Core
Managing devices and applications in a Microsoft cloud environment (Windows and iOS) to ensure security, compliance, and productivity.
Role type
Digital Workplace IT Operations Manager (Device and Applications)
Builds
Secure, compliant, and productive device and application environments for global users.
Domain
IT Operations / Endpoint Management / Microsoft Cloud
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Intune device enrollment and configuration, Windows OS troubleshooting, iOS application troubleshooting, Microsoft Autopilot, Microsoft Autopatch, RoboPack application packaging, PowerShell scripting, application lifecycle management, Apple Business Manager
Preferred skills
Security and compliance knowledge in global settings, process improvement methodologies
Technologies
Microsoft Intune, Windows, iOS, ServiceNow, RoboPack, Microsoft Autopilot, Microsoft Autopatch, Apple Business Manager
Responsibilities
Enroll and configure devices in Intune, deploy and update applications, monitor health and performance, troubleshoot issues across Windows and iOS, lead and coordinate service requests and changes, manage incidents in ServiceNow, support training of ServiceDesk and other departments, serve as SME for device management and applications.
Seniority
Manager, hands-on IC with team leadership