Account Management Executive BI
Core
Manage post-sales service processes, client relationships, billing, and contract renewals for internal and external clients.
Role type
Account Management Executive
Builds
Client retention, billing accuracy, and cross-selling opportunities
Domain
Financial services / Credit insurance
Deliverable
client delivery
Required skills
post-sales process management, client relationship management, billing administration, contract renewal management, cross-selling, reporting, compliance documentation
Preferred skills
knowledge of insurance, consultative sales, financial services
Technologies
ICON platform
Responsibilities
Monitor service quality, resolve client complaints, manage billing and payments, track contract utilization, conduct client training, generate monthly reports, coordinate with compliance and finance teams
Seniority
Mid-level, hands-on IC
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