Responsable de Zone Nord Est
Core
Manage and deploy operational strategy for Free's retail network across the North-East France region to drive store performance and customer service.
Role type
Senior Retail Area Manager
Builds
Retail store operations and customer service experience for Free subscribers
Domain
Telecommunications retail
Deliverable
product features
Required skills
Retail operations management, team leadership and coaching, strategic planning, performance analysis, cross-functional project coordination, recruitment and training
Preferred skills
Experience in telecommunications sector, ability to manage large remote teams, creative problem solving
Technologies
Pack Office, dashboards and performance analysis tools
Responsibilities
Define and deploy operational strategies for the assigned geographic zone, monitor key performance indicators and financial accounts, manage and develop regional managers and store teams, coordinate with support functions (HR, IT, marketing, real estate), improve activity tracking tools and processes
Seniority
Senior, hands-on IC with management responsibilities