Victim Care Coordinator
Core
Provide support, assessment, and tailored care plans for victims of crime across Greater Manchester, acting as the primary point of contact and caseload manager.
Role type
Victim Care Coordinator (Specialist Lead)
Builds
Emotional and practical support services for crime victims
Domain
Social Services / Criminal Justice / Victim Support
Deliverable
client delivery
Required skills
caseload management, safeguarding knowledge, non-judgmental approach, active listening, written and verbal communication, IT proficiency, driving
Preferred skills
experience supporting vulnerable people, personal experience with victimization, resilience
Responsibilities
Provide effective interventions over phone or in-person; manage a caseload of referrals from Greater Manchester Police; report caseload and collect data; represent the organization at community events and partner engagements; become a lead specialist in a specific area (e.g., Domestic Abuse, Sexual Violence, FGM, etc.)
Seniority
Individual Contributor, frontline specialist