Technicien de Chantier / SAV H/F
Core
Supervise on-site installation projects and after-sales service (SAV) for home improvement clients, ensuring technical excellence and client satisfaction.
Role type
Senior on-site installation and after-sales technician
Builds
Home improvement installations (kitchens, bathrooms, flooring, joinery) and repair/maintenance services
Domain
Home improvement / Construction / Retail
Deliverable
physical/clinical work
Required skills
On-site project management, technical product expertise, after-sales service handling, client consultation, technical diagnosis, repair execution, safety compliance
Preferred skills
Commercial acumen, customer service orientation, teamwork, adaptability
Technologies
Installation tools, diagnostic equipment, safety gear
Responsibilities
Supervise and evaluate installation partners, manage after-sales service requests and disputes, conduct on-site technical diagnostics, advise clients on product solutions and repairs, perform repairs and compliance checks, ensure safety rules on construction sites
Seniority
Mid-level, hands-on IC