Internship - Customer Care
Core
Handle inbound customer calls to provide information, assist with transactions, and record interaction details.
Role type
Customer Care Intern
Builds
Customer support interactions and transaction processing
Domain
Inspection, verification, testing, and certification
Deliverable
client delivery
Required skills
inbound telephone communication, transaction processing, inquiry handling, data recording, prospect follow-up
Preferred skills
spoken Mandarin fluency
Responsibilities
Interact with customers via inbound telephone calls, assist with processing transactions, record customer interactions and complaints, assist sales team in following up on business prospects
Seniority
Intern
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