Supervisor de Mesa de Ayuda
Core
Supervising help desk and technical support services, ensuring project execution and team training.
Role type
Senior IT Help Desk Supervisor
Builds
IT support services and technical execution projects
Domain
IT Services / Technical Support
Deliverable
client delivery
Required skills
Project supervision, IT help desk management, technical support execution, ITIL training and certification, team leadership
Preferred skills
None stated
Technologies
None stated
Responsibilities
Supervising help desk operations, managing technical support services, training staff on ITIL methodologies, overseeing project execution
Seniority
Senior, hands-on management
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