Field Training Manager
Core
Lead and support direct sales market training hubs, develop training program strategies, and optimize training facility utilization for a customer training team.
Role type
Senior Field Training Manager
Builds
Training programs for surgeons, residents, and care team staff using DaVinci® systems
Domain
Medical device industry / Surgical training
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, team building and management, training project management, data analysis, logistics coordination, process improvement, stakeholder collaboration, regulatory compliance understanding, adaptability in uncertain environments
Preferred skills
Professional training experience, medical device industry experience, adult learning principles knowledge, project management experience
Technologies
DaVinci® system technology, CRM systems
Responsibilities
Lead the customer training leadership team and sales department to align training support with business needs; recruit, coach, and develop field training team members; develop and deliver effective training programs at designated locations including hospitals and demo rooms; supervise weekly scheduling and optimization of trainer schedules; represent the customer training department in leadership team quarterly business reviews; maintain and update trainer competencies based on onboarding guidelines and annual checks; conduct surveys for data collection and program effectiveness measurement; analyze CRM and survey data to ensure optimal resource utilization and propose process improvements; provide occasional support in hospital operating rooms for DaVinci® systems
Seniority
Senior, hands-on IC with strategic oversight
