SENIOR COLLECTION SPECIALIST GBS FSSC
Core
Manage customer collections for aged invoices and open balances in the B2C Bill to Cash team, resolving discrepancies while ensuring compliance.
Role type
Senior Collections Specialist (B2C)
Builds
Collection strategies and AR reporting for B2C clients
Domain
Financial Services / Accounts Receivable
Deliverable
client delivery
Required skills
Aged invoice management, account reconciliations, periodic statement issuance, AR reporting, process improvement, training delivery, conflict resolution, data analysis, MS Office (Excel, Word, PowerPoint), Oracle E-Business Suite familiarity
Preferred skills
Experience with diverse cultural backgrounds, global business practices
Responsibilities
Manage customer collections, perform account reconciliations, issue periodic statements, support AR reporting, lead training, propose process solutions
Seniority
Senior, hands-on IC